Privacy Policy

1. Introduction

Volkkommen Industries LLP ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website volkkommen.com and use our Industrial IoT services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form (name, email, phone number, company name)
• Submit a job application (name, email, resume, cover letter)
• Subscribe to our newsletters or communications
• Request a product demo or consultation
• Interact with our live chat support (Tawk.to)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process job applications and recruitment activities
• Improve our website, products, and services
• Send relevant marketing communications (with your consent)
• Analyze website usage and optimize user experience
• Comply with legal obligations and protect our rights

4. Analytics and Tracking

We use Google Analytics 4 to understand how visitors interact with our website. Google Analytics uses cookies and similar technologies to collect information about website usage. This data helps us improve our website and services. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Live Chat (Tawk.to)

We use Tawk.to for live chat support on our website. When you interact with the chat widget, Tawk.to may collect your name, email address (if provided), chat messages, IP address, and browsing information. This data is processed by Tawk.to in accordance with their privacy policy.

6. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

• Essential cookies: Required for the website to function properly (e.g., theme preferences)
• Analytics cookies: Help us understand how visitors use our website (Google Analytics)
• Functional cookies: Enable features like live chat support

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Third-party services that help us operate our website (e.g., hosting, analytics, chat support)
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and job applications are retained for a reasonable period relevant to the inquiry or application process.

10. Your Rights

Under applicable data protection laws, you may have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict the processing of your data
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at info@volkkommen.com.

11. Third-Party Links

Our website may contain links to third-party websites (e.g., LinkedIn, Instagram, YouTube, IndiaMART). We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: